Accessibility Statement

Our Commitment

SuperAbility Resources is committed to ensuring digital accessibility for people with disabilities. As a platform dedicated to serving the special needs community, accessibility is not just a legal requirement—it's core to our mission and values.

We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure our website and platform are accessible to all users, including those with disabilities.

Conformance Status

SuperAbility Resources aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities and also improve the user experience for all users.

We recognize that accessibility is an ongoing effort and we are committed to continuously improving our platform's accessibility. We regularly audit our website and address any issues found.

Accessibility Features

Our platform includes the following accessibility features:

Measures to Support Accessibility

SuperAbility Resources takes the following measures to ensure accessibility:

• Include accessibility as part of our mission statement and core values
• Integrate accessibility into our procurement practices and vendor agreements
• Provide ongoing accessibility training for our team members
• Assign clear accessibility goals and responsibilities
• Employ formal accessibility quality assurance methods and testing
• Regularly audit our website using automated and manual testing tools
• Include people with disabilities in our user testing and feedback processes
• Continuously monitor and improve accessibility based on feedback

Technical Specifications

Accessibility of SuperAbility Resources relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML5
• CSS3
• JavaScript
• ARIA (Accessible Rich Internet Applications)
• SVG (Scalable Vector Graphics)

These technologies are relied upon for conformance with the accessibility standards used. Our platform is designed to work with current and recent versions of major browsers and screen readers.

Known Limitations

Despite our best efforts to ensure accessibility, there may be some limitations. Below is a description of known limitations and potential solutions:

1. Third-Party Content

Some content on our platform is provided by third-party service providers (such as embedded videos, maps, or social media feeds). We cannot guarantee the accessibility of third-party content, but we encourage providers to follow accessibility best practices.

2. User-Generated Content

Service provider listings and profiles are created by individual users. While we provide guidelines and encourage accessible practices, we cannot guarantee that all user-generated content meets accessibility standards. We review flagged content and work with users to improve accessibility.

3. Legacy Content

Some older content may not yet meet our current accessibility standards. We are systematically reviewing and updating this content.

Assessment Approach

SuperAbility Resources assessed the accessibility of our platform using the following methods:

• Self-Evaluation: Internal accessibility audits conducted by our team
• Automated Testing: Regular scans using accessibility testing tools (WAVE, axe, Lighthouse)
• Manual Testing: Manual navigation and testing with keyboard, screen readers, and other assistive technologies
• User Testing: Feedback from users with disabilities
• Third-Party Evaluation: Periodic professional accessibility audits (planned quarterly)

Feedback & Assistance

We welcome your feedback on the accessibility of SuperAbility Resources. Please let us know if you encounter accessibility barriers:

• Email: accessibility@superabilityresources.com
• Phone: Available upon request for accessibility accommodations
• Mail: SuperAbility Resources, San Diego, California

We aim to respond to accessibility feedback within 2 business days. If you encounter an accessibility issue, please provide:

• The page or feature where you encountered the issue
• A description of the problem
• The assistive technology you were using (if applicable)
• Your browser and operating system

We will work with you to provide the information, item, or transaction you are seeking through an alternative communication method that is accessible for you.

Formal Complaints

If you are not satisfied with our response to your accessibility concern, you have the right to file a formal complaint. You may contact:

• U.S. Department of Justice: civilrights.justice.gov
• ADA Information Line: 1-800-514-0301 (Voice) or 1-833-610-1264 (TTY)

Ongoing Efforts

Accessibility is an ongoing commitment. We are constantly working to improve accessibility through:

• Regular accessibility training for all team members
• Quarterly accessibility audits and testing
• Ongoing remediation of identified issues
• Updates to our accessibility statement as improvements are made
• Integration of accessibility into our development process
• Engagement with the disability community for feedback and guidance

This statement was last updated on January 31, 2026.

We review and update this accessibility statement regularly. If you notice that our statement is outdated or have suggestions for improvement, please contact us.